Refund policy

Non-Returnable Refund Policy

Thank you for your purchase. We appreciate your business and strive to provide high-quality products/services. Please review our Non-Returnable Refund Policy before making a purchase.

1. No Returns or Exchanges

All sales are final. Due to the nature of our products/services, we do not accept returns or exchanges under any circumstances.

2. Non-Refundable Items

We do not offer refunds on:

Digital products, downloadable content, or software
Customized or personalized items
Perishable goods
Gift cards or vouchers
Services once rendered
Any other items explicitly marked as non-refundable

3. Refund Exceptions

Refunds will only be issued under the following circumstances:

The product/service was not delivered as promised due to an error on our end.
The product is defective or damaged upon delivery (proof of damage must be provided within 01 day of receipt).
A duplicate charge was made due to a technical error.

If your situation meets these criteria, please contact us at hellojunglejuice@gmail.com within 01 day of receipt of goods, and we will assess your request.

4. Dispute Resolution

If you believe there has been an issue with your order that warrants a refund, please reach out to our customer support team before initiating a chargeback. We are committed to resolving disputes in a fair and efficient manner.